ChatGPT Prompt to do Secondary Research or Desk Research - UX

Copy Prompt 👇🏽

I am conducting secondary research for a User Experience (UX) project to improve/enhance [specific aspect, e.g., the checkout process] of our [product/service, e.g., e-commerce platform]. The problem statement we are addressing is: "[Briefly describe the problem statement, e.g., 'Users are abandoning their shopping carts due to a complex and time-consuming checkout process.']"

To better understand this issue and inform our design decisions, I need comprehensive insights into the following areas:

1. User Behavior: Trends and statistics about user behavior related to [specific aspect, e.g., online shopping habits] that highlight challenges and opportunities.

2. Competitive Analysis: Information on how competing products/services address similar issues, including any known user feedback or UX/UI best practices employed.

3. Technological Solutions: Overview of any technological advancements or tools that could enhance the UX in this context, such as [specific technologies, e.g., one-click purchasing].

4. Design Principles: Any relevant UX/UI design principles or frameworks that could guide the redesign of the [specific aspect].

5. Case Studies: Examples of successful UX improvements or transformations within similar contexts or industries.

I am particularly interested in [any specific focus, e.g., demographic insights, mobile vs. desktop usage], and would appreciate if the research could highlight actionable insights or recommendations based on the findings. Please include sources and references where applicable.

Sample outcome 🌱

https://chat.openai.com/share/5004cfc6-9730-456c-91bb-8b171875032d